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IOP2604 EXAM PACK 2025 {DETAILED QUESTIONS AND ANSWERS }
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- University Of South Africa
IOP2604 EXAM PACK 2025 {DETAILED QUESTIONS AND ANSWERS }
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1. Satisfaction or dissatisfaction with personal growth is a
criterion for __________
1. psychological adjustment.
2. psychological maladjustment.
3. work dysfunctions.
4. occupational problems.
5. All of the above are correct.
2. The DSM is described as a __________
1. multi-axial classification system of psychological disorders and is
based on all aspects of a person's behaviour, namely biological,
cognitive, psychological and social dimensions, as well as
occupational roles, because all these dimensions are involved in
work.
2. diagnostic interviewing approach is used to assess a person's
psychological or mental status, that is, to assess possible
deficiencies in various physical, emotional and cognitive aspects
of behaviour.
3. tool used to accurately determine the causes and symptoms of
psychological disorders and work dysfunction.
4. process using hard criteria and techniques, which are standardised
to provide numerical data to explain, compare and predict
behaviour more accurately according to certain norms and
statistical indices.
5. All of the above are correct.
3. __________ is/are the understanding of a psychological
problem or problem situation through the analysis of the
behaviour or processes of the related systems and their
interrelationships.
1. Systemic diagnosis
2. Psycho-diagnostic evaluation
3. Organisational diagnostic tool/s
4. DSM III
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5. Classification systems
4. __________ refer/s to all the factors that may play a role in
increasing the chances that a disorder will develop, although
these factors may not be necessary or sufficient causes of the
problem.
1. Causation
2. Contributory causes
3. Diathesis
4. Sufficient
cause
5. Moderating influencing factors
5. Poor or undeveloped work attitudes and competencies;
unresolved developmental conflicts; and poor job and work
knowledge are causal factors of the __________
1. work stress approach.
2. person–job fit approach.
3. occupational development approach.
4. work motivation approach.
5. None of the above is correct.
6. The degree of control or mastery a person feels he/she has
over events (eg stress factors) andhow he/she thinks and
acts (problem-solving and decision-making) in
problematic situations is called __________
1. locus of control.
2. external locus of control.
3. internal locus of control.
4. personal hardiness.
5. positive thinking.
7. __________ refers to coping with life by means of one's
own internal resources.
1. Locus of control
2. External locus of control
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3. Internal locus of control
4. Personal hardiness
5. Positive thinking
8. An employee's emotional and cognitive experiences that
work has lost its positive value because he/she is no longer
part of the work processes and work results is called
__________
1. roleconflict.
2. meaningless work.
3. work alienation.
4. helplessness.
5. normlessness.
9. __________ refer to negative or positive events and
routines that people experience often or repeatedly, more or
less on a daily basis.
1. Hassles and uplifts
2. Stressors
3. Acute stressors
4. Life changes and events
5. Changes at work
Questions 10, 11 and 12. Select a description from column B
that fits the concept in column A. Column A Column B
10. Physicalfunctioning (2) 1. Well-adjusted people experience
their world objectively and rationally, while also being
disciplined but flexible in thinking and reasoning.
11. Cognitivefunctioning (1) 2. Well-adjusted individuals
are physically active, healthy and fit.
12. Emotional functioning (3) 3. Well-adjusted people are
open, aware and sensitive to their own and other peoples'
emotions, feelings and needs, which they can accommodate
and verbalise appropriately.
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