Part 2 of 2 - Part 2: Theory Questions 10.0 Points
Question 5 of 14
1.0 Points
Office managers perform the following functions of management: _____. (Multiple correct answers)
A. motivating
B. controlling
C. leading
D. coordinating
E. delegating
F. organising
G. planning
Answer Key:B, C, F, G Feedback:
Direct theory question. Correct answer:
planning
organising control
leading
Reference in prescribed book and Learning outcome (LO): p. 31 LO2
Question 6 of 14
1.0 Points
The managerial skill "teambuilding" includes coaching, directing, coordination and cooperation skills. Coaching
involves _____.
A. imparts skills to a less experienced individual, who needs the skills to take greater
responsibilities
B. practical experience of the task at hand
C. the ability to achieve team work and to accomplish goals and objectives together
D. working together to accomplish the strategic, tactical and operational goals and objectives of the
organisation
Answer Key:A
Feedback:Direct theory question. Correct answer:
impart skills to a less experienced individual, who needs the skills to take greater responsibilities
Reference in Prescribed Book and Learning Outcome (LO): p. 41 LO5
Question 7 of 14
1.0 Points
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Weaknesses and opportunities can only be identified in the organisation's micro environment, whilst strengths
and threats can be identified in the macro environment. Is this statement true or false? A. True
B. False
Answer Key:B
Feedback:Direct theory question. Correct answer:
False
Reference in Prescribed Book and Learning Outcome (LO): p. 85 LO4
Question 8 of 14
1.0 Points
Which one of the following does not form part of the components of planning?
A. Motivating employees to work towards the organisation's goals.
B. Identifying ways of reaching the organisation's goals.
C. Determining the organisation's vision, mission and goals.
D. Managing within a complex environment.
Answer Key:A Feedback:
Correct answer (first column)
Reference in Prescribed Book and Learning Outcome (middle column) Explanation (Last
column)
motivating employees to work p. 213 LO1 Direct theory question
towards the organisation's goals
Question 9 of 14
1.0 Points
The timeframe for operational plans is _____ and they are _____.
A. long term; broadly focused
B. short term; narrowly focused
C. intermediate; more specific than strategic plans
D. long term; more specific than strategic plans
Answer Key:B Feedback:
Direct theory question. Correct answer:
short term; narrowly focused
Reference in Prescribed Book and Learning Outcome (LO): p. 222 LO3
Question 10 of 14
1.0 Points
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Which one of the following is not a criterion that a good objective should meet? A.
Expressed in qualitative terms
B. Is attainable
C. States the desired organisational results
D. Expressed in specific terms
Answer Key:A Feedback:
Correct answer (first column)
Reference in Prescribed Book and Learning Outcome (middle column) Explanation (Last
column)
Expressed in qualitative p. 215 LO1 Direct theory
terms question
Question 11 of 14
1.0 Points
_____ strategy is an example of a corporate growth strategy.
A. Turnaround
B. Integration
C. Focus
D. Cost leadership
Answer Key:B
Feedback:Correct answer (first column)
Reference in Prescribed Book and Learning Outcome (middle column) Explanation (Last
column)
Integration p. 247 LO2 Direct theory
question
Question 12 of 14
1.0 Points
_____ is concerned with financial soundness and the public image of the organisation.
A. Organisational philosophy
B. Strategic management
C. Organisational architecture
D. Strategic leadership
Answer Key:A Feedback:
Correct answer (first column)
Reference in Prescribed Book and Learning Outcome (middle column) Explanation (Last
column)
Organisational philosophy p. 240 LO2 Direct theory
question
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