Exam (elaborations)
ORG4801 POE 2024 ANSWERS
- Institution
- University Of South Africa (Unisa)
ORG4801 POE 2024 ANSWERS
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2024 ORG4801 POE ANSWERS 2024 ORG4801 POE ANSWERSDISCLAIMER
THE DOCUMENT CONTAINS PORTFOLIO OF EVIDENCE
QUESTIONS AND ANSWERS WITH THE APPLICATION OF
THE CASE STUDY FOR ORG4801 2023 JAN/FEB
EXAMINATION. THIS DOCUMENT IS IDEAL FOR
EXAMINATION PREPARATION.
,2024 ORG4801 POE ANSWERS 2024 ORG4801 POE ANSWERS
Table of Contents
Introduction ............................................................................................................................................................................... 3
QUESTION 1.1: TYPE OF CHANGE FOR CBA .................................................................................................................... 3
Transformational change ...................................................................................................................................................... 3
QUESTION 1.2: NATURE OF CHANGE ................................................................................................................................ 4
Movement Nature ................................................................................................................................................................. 4
QUESTION 2.1: CHANGE AGENCY AT CBA ....................................................................................................................... 4
Deterministic Change Agency .............................................................................................................................................. 4
QUESTION 2.2: KEY FACTORS WHEN STARTING CHANGE PROCESS ......................................................................... 5
Organizational Culture ......................................................................................................................................................... 5
Training and Development ................................................................................................................................................... 5
Communication and Employee Involvement ........................................................................................................................ 5
Risk Management ................................................................................................................................................................. 6
QUESTION 3.1: OBSERVATION DATA COLLECTION METHOD ...................................................................................... 6
Observations ......................................................................................................................................................................... 6
QUESTION 3.2: MCKINSEY 7S MODEL............................................................................................................................... 7
Strategy................................................................................................................................................................................. 7
Structure ............................................................................................................................................................................... 7
Systems................................................................................................................................................................................. 8
Shared Values ....................................................................................................................................................................... 8
Style...................................................................................................................................................................................... 8
Staff ...................................................................................................................................................................................... 9
Skills..................................................................................................................................................................................... 9
QUESTION 4.1 COMMUNICATION STRATEGIES TO DEAL WITH THE RESISTANCE ................................................ 9
Spray and pray .................................................................................................................................................................... 10
Identify and reply ............................................................................................................................................................... 10
QUESTION 4.2 MOTIVATION TO ORGANISATIONAL MEMBERS TO SUPPORT THE CHANGE INITIATIVE ........ 10
Education and persuasion ................................................................................................................................................... 11
Involvement and Participation ............................................................................................................................................ 11
Facilitation and support ...................................................................................................................................................... 11
QUESTION 5.1 FACTORS CONSIDERED IN SELECTING THE INTERVENTIONS ....................................................... 11
Diagnosed issue .................................................................................................................................................................. 12
Level of change target ........................................................................................................................................................ 12
Depth of intervention .......................................................................................................................................................... 12
QUESTION 5.2 MAKING THE CHANGE STICK ................................................................................................................ 13
Employee Involvement ....................................................................................................................................................... 13
Promoting sustainability of change earlier ......................................................................................................................... 13
Continuing to promote sustainability later after change process ........................................................................................ 14
Change/Integrate Management Approach, cultural and leadership transformation ............................................................ 14
Training and Development, Performance Measurement and reward system ...................................................................... 14
Conclusion ............................................................................................................................................................................... 14
References ............................................................................................................................................................................... 16
, 2024 ORG4801 POE ANSWERS 2024 ORG4801 POE ANSWERS
Introduction
The primary objective of this portfolio is to cover essential aspects and significant principles
of the module (ORG4801) under the guidance of the College of Business Administration
(CBA) case. The essay will begin by engaging in a thorough examination of the type and nature
of change that CBA implemented. In addition, the portfolio will analyse the change agency and
provide guidance to the director of CBA on important factors to consider when starting the
change process. In addition, the essay will examine and analyse the data collection method
employed by the CBA director for information gathering and assess the change initiative at
CBA using the McKinsey 7s model. Understanding the significance of effective
communication is crucial in minimising resistance to change. In this context, the essay will
explore and elucidate two communication strategies that the director could potentially adopt.
In addition, the essay will also discuss the director's approach to motivation in order to initiate
change, as motivation is a crucial factor in the process. Lastly, the portfolio will highlight
important factors that should have been taken into account when choosing an intervention
strategy and provide guidance to the director on how to make the changes lasting.0717513144
QUESTION 1.1: TYPE OF CHANGE FOR CBA
In today's organisations, adaptability is essential to remain competitive and meet the constantly
changing market demands. When it comes to market volatility, organisations must make a
choice between gradual or revolutionary change. Incremental change involves making small
and gradual adjustments within an organisation to improve processes and products. However,
as Hayes (2018) suggests, transformational change is marked by a significant market shift that
results in substantial and fundamental change.
Transformational change
Transformational change is characterised by its ability to adapt and respond to significant shifts
in the external environment (Amis & Greenwood, 2021). Transformational change becomes
necessary when an organisation must adapt to significant shifts in its environment. The goal is
to guarantee that the organisation will be well-coordinated and efficient in the future.
Modifying the frame might be necessary, but thanks to careful anticipation, it can be done
through a gradual and continuous process of bending.0717513144
Transformational change requires a higher level of intensity compared to incremental change.
Hayes (2018) notes that during transformational change, organisations face a period of
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