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  5. COM2601 - Organisational Communication (COM2601)

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COM2601 exam portfolio for semester 1 and 2 2020

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This is an actual exam paper portfolio handed in for marking for the 1st semester and it is the very same exam portfolio for the 2nd semester of 2020 too . consists of the table of contents, introduction and answers for each of the questions ending of with a conclusion and list of sources. ...

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  • August 11, 2020
  • 25
  • 2020/2021
  • Exam (elaborations)
  • Unknown

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COM2601
Name:

Student no:

Date: 11/05/2020



Organisational Communication

Portfolio Examination

Portfolio Assignment 3

Unique no: 808564

,DECLARATION OF OWN WORK
I,
confirm that:
 this MODULE contains my own, original ideas and work
 those ideas, or work, that are not my own, have been cited through
the prescribed referencing system which I have familiarised myself
with in Tutorial Letter CMNALL/E/301
 I have not submitted the ideas or work contained in this MODULE for
any other tertiary education credit
 I have read the University’s Policy of Research Ethics Policy on
Research Ethics.pdf
 I have read and understood the PLAGIARISM POWERPOINT FOR
UNDER-GRADUATE STUDIES (available under “Additional Sources”
on myUnisa)
 I have familiarised myself with the library guides ON PLAGIARISM
AND ETHICS offered by Unisa’s library:
https://libguides.unisa.ac.za/research-support/plagiarism
 I have read and understood Unisa’s Policy for Copyright Infringement
and Plagiarism, and I am aware that plagiarism is punishable in
terms of the Copyright Act 98 of 1978 and I have read the
regulations of the University of South Africa in this respect,
available online:


https://www.unisa.ac.za/static/corporate_web/Content/Apply%20for%20ad
mission/Documents/Policy_copyright_infringement_plagiarism_16Novemb
er2005.pdf


STUDENT NUMBER
11/05/2020
SIGNATURE DATE
11/05/2020
WITNESS DATE

, TABLE OF CONTENTS PAGES
1 INTRODUCTION 5
2 ORGANISATIONAL COMMUNICATION 5
2.1 Communication networks and direction of communication 5
2.1.1 External networks 6
2.1.2 Internal Networks 6
2.1.3 Formal Networks 6
2.1.4 Informal Networks 6
2.1.5 Upward Networks 6
2.1.6 Downward networks 7
2.1.7 Lateral (or horizontal) networks 7
3 NETWORK AS A CHANNEL OF COMMUNICATION 7
3.1 Chain network 7
3.2 Y- network 8
3.3 Wheel network 8
3.4 Circle network 8
3.5 All Channel network 9
4 CONFLICT IN THE ORGANISATION 9
4.1 Levels of organisational conflict 9
4.1.1 Intrapersonal conflict 9
4.1.2 Interpersonal conflict 9
4.1.3 Inter-group conflict 10
4.1.4 Intra-group conflict 10
4.1.5 Inter-organisational conflict 10
5 EFFECTS OF TECHNOLOGY ON COMMUNICATION 10
5.1 Effects on communication content 11
5.2 Effects on communication patterns 11
5.3 Effects of communication outcomes 11
5.4 Effects on organisational structure 12
6 NATURE AND ASSESSMENT OF MANAGERIAL APPROACHES 12
6.1 Nature of the classical management approach 12
6.2 Assessment of the classical management approach 14
6.3 Nature of the humanistic approach 15

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