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Summary Business Studies - Business Environments - Notes

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Summary of BUSINESS STUDIES Chapter 1, IEB

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  • November 10, 2020
  • 10
  • 2020/2021
  • Summary
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Available practice questions

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Some examples from this set of practice questions

1.

A method of obtaining all the information about the tasks related to a cashier at a Mr Price store would be a …

Answer: job analysis

2.

Which marketing policy describes the process that a manufacturer uses to get the product to the consumer?

Answer: Distribution

3.

When Mr Price Ltd borrows money and pays interest, it is known as …

Answer: debentures

4.

When the rights of a life insurance policy are transferred to a bank as security for a loan, this is referred to as

Answer: a cession

5.

The unauthorised and illegal duplication of products protected by patents refers to …

Answer: piracy

6.

Mr Price has an extensive recycling programme. This shows that Mr Price has a commitment towards

Answer: Triple Bottom Line

7.

A Mr Price manager who understands that suppliers may originate from a range of countries is showing a … competency

Answer: global awareness

8.

Mr Price is committed to the promotion of black people, women and the disabled. This shows that Mr Price is implementing the requirements of the … Act.

Answer: Employment Equity

9.

To resolve a wage dispute in the workplace, a trade union representative met with management. This meeting resulted in a compromise. Which conflict resolution process is outlined above?

Answer: Negotiation

10.

Which compulsory insurance covers employees against loss of income when they are retrenched due to economic circumstances?

Answer: UIF

BUSINESS ENVIRONMENTS



MACRO ENVIRONMENT

• Forms part of the external environment

• The business has no control over what happens in the external environment
- They must design strategies to adapt to situations in the external environment.
• Competitive Advantage: Describes how the business has the edge in the market or over competitors.



An Environmental Scan

• Done to identify factors that may have an impact on the business
- The business will then adjust existing plans or develop new plans to deal with these factors.
• Only OPPORTUNITIES and THREATS are considered in when scanning the macro environment.
- PESTLE Analysis is good to use when identifying O & T in the macro environment.


SWOT Analysis (O & T)

Eg. If the exchange rate deteriorates (macro environment) and raw material are imported, this could threaten
the profitability of the business.



PE2STLE Analysis

• Each letter represents a factor from the macro environment that could potentially the business
- This could also be used as an opportunity to create the strengthen the competitive advantage.
1. Political Factors:
- Local political situation of the country in which the business operates.
- Political situation of the country/countries that the business may operate in.
- Political ties with other countries ?




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, 2. Economic Factors

- Economic growth
- Inflation rates: The continuous and significant increase in the general price level of goods and
services.
- Interest rates: The rate at which people or businesses borrow money from the bank or the
percentage ROI when saving money.
- High interest rates make it difficult for businesses to borrow money or to expand
- Exchange rates: The strength of the local currency vs. the currencies of other countries.
- High unemployment rates = people having less money = less profit to be made
- Taxes

3. Ethical factors

- The principles or values that will determine if decisions and actions are acceptable.
- What is the difference between ethical and legal?
- Fair trade: respect & transparency in business dealings
- Corporate social responsibility (CSR): responsibility towards shareholders to make a profit vs. the
responsibility towards giving back to the community.

4. Social/Socio-economic Factors

- The impact that social trends have on the economy & the role players in the economy.
- The business has to adapt to changes in the social trends.
- Businesses must consider:
- The average age population, life expectancy and health consciousness
- Number of single parents providing for their family
- HIV/Aids infections & diseases such as TB
- Levels of education
- Unemployment rates
- Personal safety & crime

5. Technological Factors

- The equipment that the businesses uses to buy (or make), advertise or sell their products.
- Automation of different processes
- Advances in online money transfers
- Online shopping




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