Hrm3704 exam questions - Study guides, Study notes & Summaries

Previously exam questions of June and Oct 2011, June and Oct 2012, May and Nov 2013, May and Nov 2014 and May and Oct 2015 1. 4 perspectives of balanced scorecard (8) June 2011, Oct 2011, June 2012, Oct 2012, Oct 2013, May 2014, Oct 2014 and May 2015 Page 175 Page 73 SG (8 Times) A customer perspective: How do customers see us? Measures lead time, quality performance, service and cost. Articulate To improve – Get standard products to the market sooner, to improve customers’ time to th...