Universiteit Leiden (UL) • Master economic and consumer psychology
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Vakken Master economic and consumer psychology op de Universiteit Leiden (UL)
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Discussion Essays
References 
 
Bougie, R., Pieters, R., & Zeelenberg, M. (2003). Angry customers don’t come back, they get 		back: The experience 	and behavioural implications of anger and dissatisfaction in 		services. Journal of the Academy of Marketing Science, 31, 377– 393. 
Gregoire, Y., & Fisher, R. (2008). Customer betrayal and retaliation: When your best customers 		become your worst enemies. Journal of the Academy of Marketing Science, 36, 247–261. 
Kim, J., & Gupta, P. (2012). Emotional expressio...
References 
 
Goldsmith, K., Cho, E. K., & Dhar, R. (2012). When guilt begets pleasure: The positive effects 		of a negative emotion. Journal of Marketing Research, 49, 872– 881. 
Hofmann, W, & Van Dillen, L. F. (2012). Desire: The new hot spot in self-control research. 		Current Directions in Psychological Science, 21, 317–322. 
Hofmann, W., Vohs, K. D., & Baumeister, R. F. (2012). What people desire, feel conflicted 		about, and try to resist in everyday life. Psychological Science, 23, ...
References 
 
Hinrichsen, H., Wright, F., Waller, G., & Meyer, C. (2003). Social anxiety and coping strategies 		in the eating disorders. Eating behaviors, 4(2), 117-126. 
Karageorghis, C., & Ntoumanis, N. (2007). The Psychophysical Effects of Music in Sport and 		Exercise. PsycEXTRA Dataset. doi: 10.1037/e-144 
Mani, A., Mullainathan, S., Sharif, E., & Zhao, J. (2013). Poverty Impedes Cognitive 	Function. Science, 341, 976–980. 
Van Dillen, L. F., Papies, E. K., Hofmann, W. (2013). T...
reliability analyses 
Cronbach’s alpha 
the tree-factor solution 
Component plot of the two-factor solution with VARIMAX rotationRotated component loadings and communalities of 4-factor solution
ANCOVA ANOVA REGRESSION Assignment
Regression Applied Data Analysis Assignment
correlations 
linearity 
pp/plot 
multiple regression analysis
Summary of all the mandatory readings and the lectures of the Environmental Psychology course, followed in the year 2020-2021.
Summary including the college slides, lecture notes, and parts of the book of Andy Field (some parts of the book are in Dutch).