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Summary Marketing 5e, ISBN: 9780199079926 Principles of Marketing (PMK110) R143,00   Add to cart

Summary

Summary Marketing 5e, ISBN: 9780199079926 Principles of Marketing (PMK110)

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a brief summary on chapter 2's analysing the market environment

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  • August 8, 2021
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  • 2021/2022
  • Summary
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STUDY NOTES
Week 2 – Analysing the market environment


1. Introduction: This unit looks at the marketing environment which consists of the internal
and external environments to identify opportunities, threats, strengths and weaknesses of
the business.



2. Outcomes:

 Define what marketing environment is
 Identify and explain the microenvironment and macro environment factors
 Discuss if marketing can influence the marketing environment
 Discuss how to respond to the marketing environment
 Discuss the objectives and nature of the techniques and information source typically
used for environmental scanning purposes.




3. Notes:


The marketing environment

The factors and forces outside marketing that affect marketing management’s ability to build and
maintain successful relationships with target customers. Some environmental factors can be
controlled by the managers and some cannot be changed. Marketing environment can be broken up
into the macro environment and the microenvironment.

The macro environment is dynamic and constantly changing. It is external factors that affect the
business, namely: Political or legal, international, physical/natural, technological, economic and
socio cultural.

The microenvironment are forces close or within the firm that affect its ability to serve its customers.
The microenvironment consists of the company, suppliers, marketing intermediaries, customers,
competitors and the public.

MICROENVIRONMENT

- The Company – when designing marketing plans, marketing management must consider the
other company groups (like finance, top management, operations etc). all departments have
a role to play in the marketing departments plans and activities.

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