1.1 Why would you say telecommuting is to the benefit of Mondu? Motivate
your answer by referring to the case study. (4)
Telecommuting is the ability for an employee to complete work assignments from
outside the traditional workplace by using telecommunications tools such as email,
phone, chat and video apps.
Telecommuting is to benefit Mondu in improving its employee’s work life balance.
This will lead to happy employees and in turn happy clients. For example, Mapha, a
hardworking business management lecturer, says telecommuting has allowed him to
be able to take his children to school and collect them himself.
Also, telecommuting is to help towards cost saving. For example, case
acknowledges that, telecommuting has helped them to save on rental and
maintenance fees.
1.2 Would you say Mondu has a good employee value proposition (EVP)? Start
your answer to this question by explaining what an EVP is. (5)
An EVP is everything an employee experiences within an organisation, including
intrinsic and extrinsic satisfaction, value ethics, and culture. It is also about how we
the organisation fulfils the employees needs, expectations and aspirations.
Mondu has a good employee value proposition,This can be seen in employee’s
compliments towards the leadership, telecommuning proframs and benefits which
they are deriving from the institutions way of doing things.
Ca study
“Mapha has praised the visionary leadership of Mondu”
“Mapha, a hardworking business management lecturer, says telecommuting has
allowed him to be able to take his children to school and collect them himself”
“Mangena always praises the management of Mondu for allowing him to be creative
in his area of specialisation”
1.3 How do older workers benefit Mondu? Support your response with good
reasons from the case study.
Older workers are beneficial to Mondu employed because of their experience and
maturity. These workers are also more flexible about taking part-time and odd-hour
shifts than younger workers
Case study “They pride themselves on being able to employ older employees who
are very experienced. Mangena is one of the older workers. He has expert
knowledge and a wealth of experience in statistics and computer science”
1.4 Discuss the positive effects of Zoe Enterprises’ technological change in
the HR function. (8)
Zoe Enterprises’ technological change HR employees to focus on more strategic,
value-added activities. Less administrative and paperwork allows the HR
, professionals to develop other, more strategic functions of their profession.The
following are some of the positive effects:
(Please explain any 5 of the following positive effects in own words to avoid
plagiarism) N.B E-hr is simple the use of sofwares within the HR department to
do HR activieis
HR and Payroll staff are now afforded the opportunity of being able to access
the HRIS remotely,
Employees are able to gain access to their current personal information
stored on the HR system in addition to accessing certain transactional data
Service providers being able to offer ASP (Application Service Provider) type
solutions, where the organisation no longer needs to worry about having the
correct hardware or IT skills in-house
Improving quality services.
Ensuring efficient services at an amazing speed.
Facilitating routine tasks like record keeping, maintaining the
portfolio, collecting and storing relevant information regarding the
human resource.
Helping the reduction of costly time and labor.
Improving accuracy and reducing human bias.
Making, reporting and analyzing data quickly.
Benefiting everyone through standardization and automation.
Handing bundles of employee data from multiple locations fairly and
quickly.
Performing crucial functions of HRM such as recruitment, selection,
training, and development by using web-based technology.
Playing decisive roles towards a paperless office.
Maintaining anonymity of staff in evaluation/feedback giving.
1.5 What could Don do to assure the small union that management’s intention
is not to retrench employees through the implementation of e-HRM?
Don can communicate and educate the small union towards assuring that it is not
the intention of management to retrench employees.
Effective communication may contribute to the small union’s better understanding of
the changes in the organisation in many ways. It builds trust and engagement. On
the other hand, education will relate to equipping the union with the knowledge about
why the organisation is implementing such a change, the positive impacts of such a
change to the employees, employer and the organisation at large.
2.1 What type of psychological contracts are being violated in the case study
and how are they violated. (6)
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