HRM2602
EXAM PACK
, HRM2602/201/3/2021
Tutorial Letter 201/3/2021
Human Resource Maintenance
and Retention
HRM2602
Semester 1 & 2
Department of Human Resource Management
IMPORTANT INFORMATION
This tutorial letter contains important information about your module.
, CONTENTS
Page
1. INTRODUCTION .......................................................................................................................... 2
2. TUTORIAL LETTERS .................................................................................................................. 2
3. GUIDELINES FOR COMPLETING ASSIGNMENT 01 (SEMESTER 1 & 2) ................................. 3
4. EXAMINATION ........................................................................................................................... 15
4.1 Format of the examination paper ............................................................................................. 16
4.2 General pointers for the examination ...................................................................................... 16
4.3 What should you study for the examination? ......................................................................... 17
4.4 Important points to remember ................................................................................................. 17
5. CONCLUSION ............................................................................................................................ 18
1. INTRODUCTION
We hope that by now you have made good progress in mastering the study material. We need
to emphasise, once again, that the volume of work that you will need to master is extensive. We
strongly advise you to work through the study material and all the assignments carefully and
thoroughly.
This tutorial letter provides feedback on Assignment 01; keep it in a safe place, as you will need
it to prepare for the examination.
2. TUTORIAL LETTERS
This is the second tutorial letter for the semester. By now you should already have received the
following tutorial letters for HRM2602:
Tutorial letter Contents of the tutorial letter
HRMALL6/301/4/2021 General tutorial letter with information about your studies
HRM2602/101/3/2021 Purpose and outcomes of the module, where to start, important
notices, communication with the University, student support system,
names of lecturers, prescribed books and enquiries, tutorial matter,
study plan, admission to and format of the examination, compulsory
assignments for students registered for the first and second
semesters, compulsory assignments for students registered for the
first and second semesters, self-assessment assignment (both
semesters), guidelines for answering Assignment 03 (self-
2
, HRM2602/201
assessment)
HRM2602/201/3/2021 Guidelines on answering Assignment 01 and guidelines for the
(this tutorial letter) examination
If you have not received all these tutorial letters, e-mail study-info@unisa.ac.za immediately.
Please note that tutorial letters are also available on the myUnisa site for this module. Go to
https://my.unisa.ac.za and log in with your student number and password.
3. GUIDELINES FOR COMPLETING ASSIGNMENT 01 (SEMESTER 1 & 2)
Tutorial Letter HRMALL6/301/4/2021 provided extensive guidelines on answering assignment
questions.
We trust that you have found Assignment 01 interesting and stimulating. The questions in this
assignment were specifically designed to help develop your ability to apply the theory and
principles and to further your understanding of the study material contained in Workbooks 1 to 5
of the HRM2602 study guide.
For the sake of completeness, the 20 questions are repeated here.
Question 1
Mari is a shy person who works as an office administrator in a financial institution. Two
colleagues have been making hurting, insulting and offensive comments to Mari about the way
she dresses, her hair, her make-up and her work. They have also been sending her insulting
messages over e-mail.
Which of the following is Mari experiencing from her two colleagues?
1. Workplace bullying
2. Workplace harassment
3. Workplace violence
4. Workplace victimisation
The correct answer is option 1.
To answer this question, you had to study section 12.9 of chapter 12 in the prescribed book.
Workplace bullying is closely linked to violence in the workplace. These are acts or
verbal/written comments aimed at hurting, intimidating, offending, humiliating, isolating or
degrading a person, whereas workplace harassment can take place in many forms such as
physical, verbal, written or non-written communication. In chapter 3, we discussed sexual
harassment.
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