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Summary MNG3702 ASSIGNMENT 1 SEMESTER 1 OF 2023 [615972]
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MNG3702 ASSIGNMENT 1 SEMESTER 1 OF 2023 [] Question 1: Those leading change in organisations need to make key decisions around the way in which the change process will be managed. John Kotter developed one approach to manage change in an organisation. Question 2: Sources of responsible com...

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MNG3702 ASSIGNMENT 1 OF SEMESTER 1
2023

UNIQUE CODE: 615972

,1|Page

, 1



MNG3702

Semester 1, Assessment 1

Read the Anglo American case study thoroughly to answer the questions that follow. All the
questions are based on the case study. Please ensure that you read the questions carefully before
you commence answering. In addition, please take the mark allocation of each question into
consideration when answering this assessment.




PLEASE NOTE
No emailed submissions will be accepted.
No late submissions will be accepted.



Anglo American



Cynthia Carroll, Chief Executive Officer (CEO) of Anglo American (2007 – 2013)

Anglo American plc is a multinational mining company based in Johannesburg, South Africa and London,
United Kingdom. It is the world’s largest producer of platinum, with around 40% of world output, as well
as being a major producer of diamonds, copper, nickel, iron ore and metallurgical and thermal coal. In
2007, Cynthia Carroll was appointed as CEO of the company, the first outsider (non-South African) to
manage what was a very top-down, male-dominated, hierarchical organisation.

Ms Carroll always had the view that safety is a key indicator of rigour and discipline in an organisation.
Anglo had been losing about 45 people to fatalities every year for the five years before she was
appointed as CEO. Consequently, her first focus was on safety. In 2007, her first year as chief executive,
Carroll went to Anglo's Rustenburg platinum mining operation in South Africa, a key part of the
company's global activities. Within hours of her visit, she was told that one of the workers had been
killed at the mine. She was told at the end of the day that they had yet another fatality. She gave orders
to shut down the mine complex, to assess the infrastructure and the standards, and to work to retrain
people. She also gave instructions that people will only be returning to work once they feel confident
that they will be working in safe conditions. It was a bold decision that affected around 28 000 mine


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