Exam (elaborations)
MNB2601 ASSESSMENT 3 2024 SEMESTER 1
- Institution
- University Of South Africa (Unisa)
MNB2601 ASSESSMENT 3 2024 SEMESTER 1
[Show more]
Connected book
Book Title:
Author(s):
- Edition:
- ISBN:
- Edition:
Content preview
BMZ ACADEMYBMZ ACADEMY
@061 262 1185/068 053 8213/0717 513 144
BMZ ACADEMY 061 262 1185/068 053 8213/0717 513 144
, BMZ ACADEMY
Table of Contents
Question 1: Thomas-Kilmann Conflict Mode Instrument (TKI) and Conflict
Management Strategies ............................................................................................. 3
Competing .............................................................................................................. 4
Collaborating .......................................................................................................... 5
Compromising ........................................................................................................ 6
Avoiding .................................................................................................................. 7
Accommodating ...................................................................................................... 7
Question 2: Application of the BCG (Boston Consulting Group) model to a company 8
BCG Model and Product Categorization for Dis-chem............................................ 9
Question 03: determination of the project’s expected rate of return ......................... 10
References ............................................................................................................... 13
BMZ ACADEMY 061 262 1185/068 053 8213/0717 513 144
, BMZ ACADEMY
Question 1: Thomas-Kilmann Conflict Mode Instrument (TKI) and Conflict
Management Strategies
According to Botha and Botha (2017) conflict can be defined as situation in business
where there are no agreements among individuals due to different interests in different
situations. Conflict can be described as a situation where one party perceives another
as opposing or negatively influencing its interests. Paradoxically, Rahim (2023) notes
that conflict can be beneficial for the attainment of organizational goals, although too
much conflict can harm the group and, therefore, the organization. When there is too
little conflict, group members may become complacent and lazy, with little creativity
and innovation. It is also important, as argued by Botha and Botha (2017) to be aware
of the intensity of stakeholder interests since some stakeholders’ interests may be best
served by carrying the effort forward, others’ by stopping or weakening it. Even among
stakeholders from the same group, there may be conflicting concerns. The Thomas-
Kilmann Conflict Mode Instrument (TKI) identifies five conflict management strategies:
competing, collaborating, compromising, avoiding, and accommodating. Each
strategy can be applied to resolve tension and conflict between leaders in a newly
BMZ ACADEMY 061 262 1185/068 053 8213/0717 513 144
Page 3 of 17
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through EFT, credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying this summary from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller BMZAcademy. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy this summary for R50,00. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
76449 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy summaries for 14 years now