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Table of Contents
Question 1: Thomas-Kilmann Conflict Mode Instrument (TKI) and Conflict
Management Strategies ............................................................................................. 3
Competing .............................................................................................................. 3
Collaborating .......................................................................................................... 4
Compromising ........................................................................................................ 4
Avoiding .................................................................................................................. 4
Accommodating ...................................................................................................... 5
Question 2: Application of the BCG (Boston Consulting Group) model to a company 5
BCG Model and Product Categorization for Dis-chem............................................ 6
Question 03: determination of the project’s expected rate of return ........................... 6
References ................................................................................................................. 7
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