HRM3706
Assignment 5 SEMESTER 1 2024
Unique Number:
DUE DATE: 08 May 2024
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Extreme care has been used to create this
document, however the contents are provided “as
is” without any representations or warranties,
express or implied. The author assumes no
liability as a result of reliance and use of the
contents of this document. This document is to
be used for comparison, research and reference
purposes ONLY. No part of this document may be
reproduced, resold or transmitted in any form or
by any means.
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Introduction
The performance management process is a critical aspect of any organization, as it
ensures that employees are meeting the required standards and contributing to the
overall success of the company. In this analysis, we will explore the performance
appraisal method used in a specific case study, the stages of the performance
management process, and the necessary steps for the line manager to follow in
response to an employee's performance feedback. We will also discuss the importance
of implementing a fair and supportive process that adheres to labor legislation and
incorporates the Audi alteram partem rule. Additionally, we will consider the specific
actions the line manager should take in response to poor work performance or
incapacity, emphasizing the need for a corrective rather than punitive approach. This
analysis aims to provide insights into effective performance management strategies and
the importance of fair and supportive measures in addressing employee performance
issues.
1.1 The performance appraisal method used in the case study is the 360-degree
feedback method. 360-degree feedback method involves obtaining performance input
from multiple levels within the firm as well as from external sources. This is evident from
the fact that Zikode's line manager chose to send questionnaires to senior employees,
peers, internal customers, and a random selection of external customers who have
interacted with Zikode. This method provides feedback from multiple sources to give a
comprehensive assessment of an employee's performance.
Disclaimer
Extreme care has been used to create this document, however the contents are provided “as is”
without any representations or warranties, express or implied. The author assumes no liability as
a result of reliance and use of the contents of this document. This document is to be used for
comparison, research and reference purposes ONLY. No part of this document may be
reproduced, resold or transmitted in any form or by any means.