Exam (elaborations)

Mng2601 Assgnment 6 Semester 2 2024 Due date 16 October 2024 Time 03:00pm unique code 648542 C COMPLETE QUESTIONS AND ANSWERS)

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Course
General Management (MNG2601)

Institution
University Of South Africa (Unisa)

Book
Principles of General Management

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Uploaded on October 13, 2024
Number of pages 104
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Type Exam (elaborations)
Contains Questions & answers

mng2601 assgnment 6 semester 2 2024

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MNG 2601
ASSIGNMENT 6 SEMESTER 2 2024
DUE DATE 16 OCTOBER 2024
TIME: 03:PM
UNIQUE CODE: 648542

CELL:0798417334

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, Started on Sunday, 13 October 2024, 6:15 PM
State Finished
Completed on Sunday, 13 October 2024, 6:46 PM
Time taken 31 mins 20 secs
Grade 13.00 out of 15.00 (86.67%)

Question 1 In this example, which one of the following goals meet the criteria of specificity and measurability?
Correct "To address racial injustice and inequity for the Black and African American community in the United States, Microsoft will_____".
Mark 1.00 out of
1.00
a. ensure a culture of inclusivity is a top priority in their company
Flag
question
b. double the number of Black and African American people managers, senior individual contributors, and senior leaders in the
United States by 2025
c. use the power of data, technology and partnership to help improve the lives of Black and African American citizens across their
country
d. use their balance sheet and engagement with suppliers and partners to extend the vision for societal change throughout their
ecosystem, creating new opportunities for them and the communities they serve

Question 2 A _____ strategy involves growing aggressively in one or more existing lines of business.
Correct
Mark 1.00 out of a. product development
1.00
b. market development
Flag
question c. diversification
d. concentration growth

Question 3 The balanced scorecard is a strategic control tool used to determine an organisation’s total effectiveness. Select one of the following
Correct questions which is asked under the financial dimension of this scorecard.
Mark 1.00 out of
1.00 a. What business processes must we excel at?
Flag
question b. How should we appear to our customers?
c. How will we sustain our ability to change and improve?
d. How should we appear to our shareholders?

Question 4 On 21 April 2016, Taste Holdings opened the doors of the first Starbucks in Johannesburg, bringing the full Starbucks experience to
Correct Rosebank. Taste Holdings, under an agreement with Starbucks, is a business franchise group holding the rights to own and open Starbucks
Mark 1.00 out of
stores in South Africa. Taste Holdings is a South African-based management group that owned and licensed a portfolio of brands such as
1.00 The Fish & Chip Co, Maxi’s and Domino’s Pizza, as well as NWJ, Arthur Kaplan and World’s Finest Watches. Under this alliance, Taste
Holdings opened 12 Starbucks in South Africa. The Starbucks stores did not perform optimally in 2018. In the same year they paused all roll
Flag
question out plans to investigate the matter. They found that the Starbucks business model was not suited for the South African market. South Africa
consumers, for example, do not like strong coffee, which is what the brand is known for. According to the Boston Consulting group growth-
share matrix, the Starbucks division (or business unit) can be classified as a _____ for Taste Holdings.

a. question mark
b. dog
c. start
d. cash cow

Question 5 Starbuck’s story began in 1971 in Seattle. The first Starbucks was opened in Pike Place Market, offering fresh arabica sourced roasted
Correct coffee, tea and spices. Starbucks, the premier roaster and retailer of specialty coffee in the world, has been committed to ethically sourcing
Mark 1.00 out of
and roasting high-quality arabica coffee ever since. The Starbucks brand is known for investing in their workforce, and this is evident at
1.00 Starbucks too. In 2019 they have promoted two employees to store manager positions and have recruited additional staff from the
changing lanes programme. The Changing lanes programme, developed by Starbucks and Khulisa Social Solutions, is a five-day program to
Flag
question prepare unemployed South Africans for the workplace and assist them with finding jobs. There is training and development opportunities
for all employees, and they have job specific remuneration. Job specific remuneration ensures that all men and woman on the same job
category receive equal pay. According to Maslow’s hierarchy of needs, job specific remuneration would satisfy the _____ needs of the
workforce.

a. esteem
b. self-actualisation
c. self-transcendence

, d. physiological

Question 6 The leadership grid was developed by _____ and uses two variables namely _____ and _____.
Correct
Mark 1.00 out of a. the University of Ohio State; consideration; an initiating structure
1.00
b. Likert; employee orientation; production orientation
Flag
question c. the University of Michigan; employee orientation; production orientation
d. Blake and Mouton; a leaders’ concern for people; a leaders’ concern for production

Question 7 Mr Maizey emphasised that the Starbucks brand is people-centric and have a strong focus on the well-being of its employees, the
Correct environment, and guests. Against the backdrop of the pandemic, RCC ensured that staff members and customers were safe and protected
Mark 1.00 out of
through a vaccination drive. All staff were encouraged to be vaccinated and on a voluntary basis. An incentive reward program was
1.00 implemented, rewarding employees who get vaccinated.
Flag
question The vaccination drive implemented by Mr Maizey and RCC, is using _____ power to change the behaviour of employees towards
vaccinations.

a. referent
b. reward
c. motivation
d. legitimate

Question 8 _____ implies that the responsible employees will be expected to account for the outcomes, positive or negative, for that portion of the work
Correct directly under their control.
Mark 1.00 out of
1.00
a. Accountability
Flag
question b. Synergy
c. Authority
d. Responsibility

Question 9 Mr Maizey emphasised that the Starbucks brand is people-centric and have a strong focus on the well-being of its employees, the
Incorrect environment, and guests. Against the backdrop of the pandemic, RCC ensured that staff members and customers were safe and protected
Mark 0.00 out of
through a vaccination drive. All staff were encouraged to be vaccinated and on a voluntary basis. An incentive reward program was
1.00 implemented, rewarding employees who get vaccinated. The vaccination drive that RCC introduced, is using _____ power to change the
behaviour of employees towards vaccinations.
Flag
question
a. legitimate
b. reward
c. motivation
d. referent

Question 10
Unilever South Africa provides personal care and foods products. The company offers products such as soups, sauces, noodles, meals, ice
Correct creams, tea-based drinks, margarines, oral care, soaps, washing, deodorants and skin care products. They are determined to be a catalyst
Mark 1.00 out of for change that enhances livelihoods and embeds sustainable values, in harmony with the nation’s Ubuntu spirit. As the proud employer of
1.00 0.28% of the country’s workforce, and manufacturing 95% of their products right here at home, they occupy a unique place in the lives of
Flag South Africans and they are honoured to help them thrive through their products. Their R4 billion investment in new and refurbished
question manufacturing facilities across South Africa demonstrates their confidence in economic growth.
Unilever manufacturing 95% of their products locally can be classified as a/n _____.

a. opportunity
b.
threat

c. weakness
d. strength

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Exam (elaborations)

Mng2601 Assgnment 6 Semester 2 2024 Due date 16 October 2024 Time 03:00pm unique code 648542 C COMPLETE QUESTIONS AND ANSWERS)

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