Summary
Summary Principles of Management IIA Chpt.15 - Control
- Institution
- University Of The Witwatersrand (wits)
- Book
- Management
Types of Control, The Control Process, and Effective Controls.
[Show more]
Connected book
Book Title:
Author(s):
- Edition:
- ISBN:
- Edition:
Seller
Follow
Content preview
Principles of Management IIA by ProfessorBurgerQueenControl
- Control is a process of establishing performance standards, monitoring said
standards, and taking corrective action when necessary to ensure the achievement
of organisational goals
- It is a management process of monitoring the actual employee performance against
set standards to optimise organisational goal achievement and overall performance
Types of Control
- Preventative control
- Concurrent control
- Post control
Sources of Control
- Stakeholder control
- Organisational control
- Group/team control
- Individual self-control
The Control Process
- The process is aimed at detecting and eliminating or reducing deviations from an
organisation’s established standards
- Define the subsystem and key characteristics
- Set performance standards for control
- Collect information and measure the actual performance
- Compare performance against set performance standards
- Evaluate and correct problems, if required
Creative Effective Controls
- The cost-benefit model
- Managers must consider trade-offs when choosing the amount of
organisational control to use. One way is to conduct a cost-benefit analysis by
asking:
- What is the desired behaviour
- What is the cost and benefit of the desired behaviour
- What is the cost of the alternative control measure
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through EFT, credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying this summary from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller ProfBurgerQueen. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy this summary for R60,00. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
62890 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy summaries for 14 years now