Principles of Management IIA by ProfessorBurgerQueen
Chapter 9: Groups and Teams in an Organisation
- A group consists of two or more people sharing common interests, interacting and
influencing each other
- A team is a group with complementary skills, committed to a common purpose
- Teams achieve outcomes that could not be achieved by the same number of
individuals working in isolation
- Types of groups
- formal and informal
- Types of teams
- virtual, functional, problem-solving, multidisciplinary, self-managing
Importance of Groups and Teams
- Improve on time delivery of results
- Improve customer relations
- Improve the ability to collaborate and build communities within the organisation
- Leads to better and faster problem solving
- Facilitate innovations in products/services
- Are essential in management and employee development, as well as career growth
- Allows for better use of resources, reduces costs, and improves efficiency and
productivity
A Model for Work Teams
- A model that provides a full picture of how well a particular work team functions, and
provides guidance for managers assessing whether a team is achieving all the
various outcomes possible
- External support system
- Culture
- Organisational design
- Human resource management
- Team design
- Team size
- Team location
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