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Human Resource Management summary of chapter 8 (Page 310 to 336), module guide unit 8, covering sessions 32-35 R65,00
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Human Resource Management summary of chapter 8 (Page 310 to 336), module guide unit 8, covering sessions 32-35

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Provides summary explanations and examples of the following topics under Human Resource Management Theory and practice chapter 8: Motivation, motivational theories, lack of motivation and deviating employee behaviours, commitment, organizational citizenship, and employee engagement.

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  • August 13, 2023
  • August 13, 2023
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Hospitalitymanagement101
Human Resource
Management
Introduction to
motivation and work
1

,Table of Contents
Introduction to motivation and work ............................................................................ 4

Human Motivation: Assumptions and Implications ..................................................... 4

The rational-economic view of man Theory ............................................................ 4

The social-man view ............................................................................................... 4

The self-actualizing man views ............................................................................... 4

A complex view of man ........................................................................................... 5

Theories of Motivation ................................................................................................ 5

Basic motivation process ........................................................................................ 5

Content theories...................................................................................................... 6

Maslow's hierarchy of needs................................................................................ 6

Physiological needs ............................................................................................. 7

Safety needs ........................................................................................................ 7

Social needs ........................................................................................................ 7

Esteem needs ...................................................................................................... 7

Self-actualisation needs ....................................................................................... 7

Alderfer’s ERG Theory......................................................................................... 7

Herzberg two-factor Theory ................................................................................. 8

Intrinsic factors..................................................................................................... 9

Extrinsic factors ................................................................................................... 9

McClelland’s theory of needs ............................................................................. 10

Locke’s goal-setting theory ................................................................................ 10

Process theories ................................................................................................... 11

Cognitive-dissonance theory ............................................................................. 11

Adam’s Equity Theory ........................................................................................ 13

Vroom’s expectancy theory ................................................................................ 15

Reinforcement theory ............................................................................................ 16


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, Reinforcement theory ........................................................................................ 16

McGregor’s Theory X and Theory Y .................................................................. 16

Job and employee satisfaction ................................................................................. 17

Lack of motivation and deviating employee behaviours ........................................... 18

Commitment, organisational citizenship, and employee engagement ...................... 18

Types of employee commitment ........................................................................... 18

Organisational commitment ............................................................................... 18

Affective commitment ........................................................................................ 18

Continuative commitment .................................................................................. 19

Normative commitment ...................................................................................... 19

Job commitment (Job involvement) ................................................................... 19

Occupational commitment ................................................................................. 19

Employee engagement ......................................................................................... 19

Conclusion ............................................................................................................... 19

References ............................................................................................................... 20

Images .................................................................................................................. 20




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